Privacy Policy
GLOBAL PRIVACY POLICY
khaal, together with its subsidiaries, partners, and affiliates (collectively referred to as “khaal”, “we”, “our”, or “us”), is committed to protecting the confidentiality, integrity, and security of your personal information (“Personal Data”) that you share with us.
This Privacy Policy explains how we collect, use, and protect your Personal Data when you interact with our website, mobile applications, customer support, social platforms, or make purchases through our online store or other channels.
1. Type and Source of Data
Personal Data voluntarily provided by you
khaal collects and processes Personal Data that you provide when you:
- Purchase products online or through other channels
- Subscribe to newsletters or marketing updates
- Contact our customer support
- Create an account on our website
- Interact with us via social media or other platforms
- Use any of our services
This may include your name, email, phone number, billing/shipping address, payment details, and purchase history.
If you use social login features, we may access limited data (such as your email and public profile) depending on your social platform settings.
Customer support interactions (calls, emails, messages) may be recorded or stored for quality and service improvement.
Browsing Data
Our website automatically collects certain technical data such as IP address, browser type, device information, pages visited, and time spent. This helps us improve website performance and user experience.
Cookies
We use cookies and similar technologies to ensure proper functionality, analyze performance, and personalize your experience. You can control cookies through your browser settings.
Data Combination
We may combine data collected from different sources to improve services, personalize your experience, and recommend products based on your preferences.
Personal Data of Minors
khaal does not knowingly collect Personal Data from individuals under the age of 16. If identified, such data will be deleted promptly.
2. Purpose of Data Processing
Your Personal Data may be used to:
- Provide products and services
- Process and deliver orders
- Handle payments, returns, and support requests
- Improve customer experience
- Send marketing communications (only if you opt-in)
If you create an account, we may also store purchase history and provide personalized recommendations and exclusive offers.
Legal Basis for Processing
- Contractual necessity (order processing)
- Your consent (marketing emails)
- Legal obligations
- Legitimate business interests (fraud prevention, improvements)
3. Nature of Providing Data
Providing Personal Data is optional, but required for purchases, account creation, and certain services. Without it, we may not be able to process your requests.
4. Processing Methods
Your data is processed securely using electronic and manual systems. We implement appropriate security measures to prevent unauthorized access or misuse.
5. Sharing and Disclosure of Data
We may share your data with trusted third parties such as payment processors, shipping providers, and service partners. These parties are obligated to keep your data secure.
We may also disclose data if required by law or to protect our legal rights. Your data is never sold to third parties.
6. Data Retention
Your Personal Data is retained only as long as necessary for business or legal purposes. Account-related data may be stored for up to 7 years after your last interaction.
7. Your Rights
You have the right to:
- Access your Personal Data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
8. Contact Information
khaal
Your Company Address Here
Email: your@email.com
If you have any questions about this Privacy Policy, please contact us.
Updates to This Policy
khaal reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.